A statement from the owners:
To our valued customers and community,
Here at Brisebois' our commitment has always been to our customers and staff. Faith is what we depend on to get us through, but nothing is more importune to us than our customers, employees and then entirety of this community.
We have not had any reports of COVID-19 with our customers or employees, but feel very strongly in joining the fight to stop this virus from spreading any further than it already has. We have made sure that all areas are being well sanitized and proper protocols are being followed in the store while we remain open, for a healthy work environment for our customers and staff. We realize that this a very difficult time for all involved, and want to thank you for your understanding during these unprecedented times. We are continuously monitoring the situation and are paying close attention to the health board procedure recommendations so that we can continue to help provide you with the best possible shopping experience both remotely and in-store.
Our prayers for all the people around the world affected by this epidemic; especially for the people of Windsor, we have been blessed to own a store and meet and work with the most amazing people; our brave health care workers; and the employees of the city of Windsor that keep our daily lives as normal as possible through these hard times.
May God Bless you and Keep you and yours safe during this time. We are praying for each and everyone of you that has been personally affected. May God give us strength and mercy to guide us all through.
- Paul & Shawn Anne Brisebois, & Staff
Current In-Store Shopping Procedures
Masks Are Required
Masks are manditory at this time and must be covering the nose, mouth, and chin throughout the entire visit.
Store Capacity Limitations And Social Distancing
In accordance to policies set by the owners and goverment bylaws, there will be a maximum amount of customers that are allowed in-store at a time.
No Cash, Cards Only
There is no cash registers on the premises at this time.
What We Are Doing To Help Prevent The Spread
> Enhanced cleaning protocols. This includes frequent cleaning and sanitizing of store surfaces.
Curbside And No-Wait Pick-Up Available
Curbside and no-waitline pick-up is available. Orders must be placed ahead of time either over phone call, email, or through facebook messenger. Customers with pick-up orders will have the option of pre-paying and having their purchase brought to their vehicles or can skip waitlines and pay in-store.
Are You Open To The Public For In-Store Shopping?
Yes! We are open to the public for in-store browsing, no appoinment required. Waitlines may occur with capacity limitations. Please refer to the current COVID-19 procedures mentioned above for customer requirements and restrictions.
What Accommodations Are You Offering To Those Who Cannot Shop In-Store?
Curbside pick-up is available to those who cannot wear masks or those who do not wish to be in a public space.
What Is Your Return Policy?
Do You Offer Delivery?
Sadly, we do not curently offer delivery.
Is Food and Drink Consumption Permitted In-Store?
Food and/or drink consumption is not permitted in stores. Since face masks are manditory, we kindly ask that customers refrain from consuming their food or beverages to ensure that masks are worn at all times. We ask our customers to please leave any food or drink items in their vehicles during their visit.
How Are You Keeping Your Employees And Customers Safe?
The health and safety of our employees and customers is top priority. We’re staying in close contact with health authorities to enact enhanced safety protocols, including limited staffing and customers in-store to maintain physical distancing, frequent disinfecting/sanitization of store surfaces, and increased handwashing. All staff members and customers are required to wear masks. Staff members are also encouraged to wear full-face shields and sanitary gloves when working with customers and when handling our product. Staff members must also complete the COVID-19 screening survey and get their temperatures checked before they are allowed to work in-store or with customers. We’re continually reassessing these measures and keeping up with government the local healthboard guidelines bylaws and recommendations. We are also proud to say that all our staff members are fully vaccinated.
Do You Take Quantity / Special Orders?
Do You Offer And Accept Gift Cards?
Yes! We offer gift cards of your chosen price. We also accept our valid gift cards as payments. Gift cards can only be applied to in-person purchases and cannot be applied to online orders. Gift cards will be checked for validity in-store and can only be reddemed once.